Frequently Asked Questions
Find here the answers to the most common questions about Pass Citizenship Exam.
FAQ – Everything You Need to Know
Discover how our service works with a one-time payment for 30 days of use (without automatic renewal or refund).
Available Languages
Since Canada is a bilingual country, we offer Pass Citizenship Exam in French and English to meet official requirements and facilitate the preparation of all our users.
General Information
Pass Citizenship Exam is a citizenship exam preparation platform, designed to help you master the essential knowledge needed to pass your test.
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What is Pass Citizenship Exam?
An interactive platform offering tools, quizzes, and simulations to prepare for the Canadian citizenship exam.
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Who it's for Pass Citizenship Exam?
For anyone wishing to effectively prepare for the exam, especially newcomers.
How it Works & Payment
Learn how to access Pass Citizenship Exam and the payment terms for 30 days of access.
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How to subscribe?
Sign up and proceed with the one-time payment for 30 days of access, without automatic renewal.
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Are refunds available?
No, no refunds are provided for a period that has already started.
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What happens after 30 days?
At the end of the 30 days, your access will be interrupted. You can renew it manually if needed.
Tool Usage
Discover how to leverage our interactive tools to prepare for your exam.
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How do I assess my knowledge?
Log in, select a quiz or a simulation, and follow the instructions to assess your level.
Technical Support
Find here the answers to technical questions and how to get help through our support page.
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How do I contact support?
Go to our contact page and describe your problem. We will respond as soon as possible.
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What should I do if there is a bug?
Clear your browser's cache and reload the page. If the problem persists, consult our support page.
Do you still have questions?
If your question is not addressed here, please visit our contact page for help.
Contact Support